Volume 1 / Issue 10 / August 1, 2016
Worthy tips for improvement
ATJ thanks a reader for asking...
“Do We Need a Consortium Ethics Policy?”
The open exchange of ideas, best practices, and learning requires a comfortable trust-environment that provides freedom from concern about degrading one’s competitiveness through the loss of knowledge or personnel to others. Lean Consortia are founded on trust, integrity, and belief in their jointly developed ethics policy and the behaviors and mutual expectations it contains. They are expressed in simple clear language everyone knows, understands and uses. The Policies begin simply and grow with the organization. As ownership of the policy matures, collective revisions are normal.
Such a policy could be as short and to the point such as: “To work together to enable each member to optimize their competitiveness in a win-win environment of trust using shared resources and experience.” The key is the use of words that resonate and fit with the members.
Here’s an early Ethics Policy the HPM Consortium assembled some 20 years ago. It was drawn from many other organizations but scrupulously redrafted using only words and requirements members would own and commit to.
“HPM’s most valuable assets are openness, trust, and a reputation for unswerving integrity. If these assets become tarnished, members, potential members, as well as our suppliers, employees, and customers will seek affiliation with other, more attractive organizations. We intend to hold to a single high standard of integrity everywhere. We will keep our word. We won't promise more than we can reasonably expect to deliver, nor will we make commitments we don't intend to keep. In our communication we will avoid exaggeration and overstatement.
All HPM activities will encourage learning and will not include, or reasonably appear to include, conflict between the personal interests of our members as individuals and their companies. Such activities may preclude the participation of companies and organizations that cause discomfort to members around competitiveness or other reasons. This will be done with integrity.
HPM is committed to long-lasting relationships that are based on integrity with all whose activities touch upon our own. Our ethical performance is the sum of the ethical performance of the men and women who work within its member companies. The end doesn't justify the means – thus, we hold ourselves to adhere to the highest standards of personal and corporate integrity.
As people are the key resources of our member companies, HPM places emphasis on providing learning and growing opportunities for each member’s employees. Our commitment to integrity will ensure that no member will recruit, or encourage the departure of, personnel from a member company through such opportunities and exposure. As opportunities arise for employment in other member companies, the handling of such issues will require the highest integrity with early disclosure and open communication expected prior to the departure of the individual.”
LeanLinks – Make time to investigate
1. Lean Enterprise Institute A top-rated living & growing resource for proven lean approaches and tools. They are the folks who brought “Lean” to the world in 1990. Packed with learning, articles, tools, and reference materials.
2. Planet Lean Edited by Roberto Priolo, this is for highly experienced lean practitioners with selected top level articles from those at the cutting edge who are sharing their experiences and findings.
3. Gemba Academy Over 1000 improvement lessons to draw on by companies and institutions (when reading a book just won’t do). The co-founder is a practitioner/leader with hands-on practical experience, that brought us yesterday’ s ‘Superfactory’ superb resources.
4. Association for Manufacturing Excellence ATJ endorses AME as a unique practitioner-driven entity driven by practitioners that has produced the world’s largest Lean Conference in Canada and the US with regional conferences in Canada, the US and Australia. Check this out for the practitioner-only program in Dallas October 24-28th. AME’s magazine, TARGET, is affordable and still the best for hands-on practitioners looking to exchange or share best practices they can build on.
Resources & Quotes
“So much of what we call management consists in making it difficult for people to work.”
“The only thing of real importance that leaders do is to create and manage culture. If you do not manage culture, it manages you, and you may not even be aware of the extent to which this is happening.” Edgar Schein, MIT Sloan School of Management